Lotto.com Celebrates Responsible Gaming Month

Throughout the month of March, Lotto.com observes Problem Gambling Awareness Month (PGAM). At Lotto.com we are committed to the safety and awareness of responsible gaming not only throughout the month of March but everyday of the year.  Find out below how Lotto.com is proactively participating in PGAM and ensures responsible play on our site.

What is Problem Gambling Awareness Month?

Problem Gambling Awareness Month (PGAM) is a national multi-industry effort that relies on the involvement of the National Council on Problem Gambling (NCPG) state affiliates, organizational and individual members, state health authorities, gambling corporations, rehabilitation groups, and a variety of healthcare organizations and professionals. To raise public awareness of problem gambling and the availability of prevention, treatment, and recovery services, organizations across the country hold conferences, air public service announcements, provide counselor training, host health screening days, run social media campaigns, and engage in a variety of other activities.

Our Responsible Play Program is integrated into every aspect of Lotto.com.

The Program provides a safe environment for our patrons to enjoy lottery games as a form of entertainment. It complies with all state and local laws and regulations. The Program also includes policies designed to prevent and reduce potential issues associated with online activities and offers tools and resources to encourage healthy behaviors. As a measure, Lotto.com takes the necessary steps to ensure that our players have access to responsible gaming options such as player limitations and self-exclusions.

What Are Player Limits? 

On the Lotto.com platform we pride ourselves to make sure our players continue to safely use our service.  To do this we have implemented player limits to our platform such as purchase limits and deposit limits. 

Purchase limits refer to the amount of money you can spend on Lotto.com. These limits include transactions that are made from both external payments, promotional credits, and existing account balance.

Purchase limits can be set to daily, weekly, and monthly limits. Please keep in mind that the lowest limit will always take precedence. Once a purchase limit is set, it may not be increased for seven days.

Please follow these steps to set purchase limits:

1. Login to your lotto.com account

2. Click on the "accounts" tab located on the bottom bar

3. Click on the "settings" tab 

4. Click on the "limits" tab

5. Click the pencil "edit" icon next to purchase limits

6. Enter any daily, weekly, or monthly limit you want

Deposit limits refer to the amount of money you can spend on Lotto.com using an external payment method like a debit or credit card.

Deposit limits can be set to daily, weekly, and monthly limits. Please keep in mind that the lowest limit will always take precedence.  Deposit limits may not exceed $1000. Once a deposit limit is set, it may not be increased for seven days.

Please follow these steps to set deposit limits:

1. Login to your Lotto.com account

2. Select 'Accounts' located on the bottom bar

3. Select 'Settings'  

4. Select 'Limits'

5. Click the pencil 'Edit' icon next to purchase limits

6. Enter the daily, weekly, or monthly limit you desire

What is Self-Exclusion?

The self-exclusion tool allows users to limit their usage of our services for a limited period of time. During this time, you will not be able to order any tickets. We will also disable the ability to receive any marketing communication. Once you self-exclude your account, the decision cannot be reversed until the end of the self-exclusion period. You may select an exclusion period length of time ranging from 72 hours to 6 months.

To self-exclude yourself:

1. Log-in to your Lotto.com account

2. Select 'Account'

3. Select 'Settings'

4. Select 'Self-Exclusion'

The goal of PGAM is to create awareness and action of problem gambling, and the prevention, treatment & recovery services that are available for gamblers in need of assistance. Lotto.com takes pride in assuring its customers are gambling safely and responsibly. Ordering lottery tickets should never turn into a financial issue. If you or someone you know has a gambling problem, please contact 1-800-GAMBLER. Be smart and be safe!