Lotto.com® Expands Second Chance Gurantee to Scratch Tickets
At Lotto.com, we believe that the thrill of the game should be paired with total peace of mind. Whether you are chasing a massive Powerball® jackpot or enjoying the instant reveal of a digital scratch ticket, we want your first experience on our platform to be nothing short of exceptional. That is why we are thrilled to announce a major expansion of our player-first policies: our Second Chance Guarantee now officially extends to first-time scratch players!
What’s New? Total Coverage for New Players
In the past, our guarantee focused primarily on our popular draw games. However, as we continue to modernize the lottery experience, we recognized that many players are eager to explore our first-to-market digital scratch tickets. With this update, customers are now eligible for a Second Chance offer regardless of which product they choose for their very first order. Whether you pick a classic draw or an immersive scratch-off, your entry into the world of Lotto.com is protected.
A Seamless, Worry-Free Experience
We have designed the Second Chance process to be as smooth as the games themselves. There is no need to fill out complicated forms or wait on hold with support. Once all the tickets or cards in your first order are officially deemed non-winners by the state lottery system, our platform takes over. The Second Chance offer is automatically triggered and sent directly to your registered email address. This offer remains valid for 90 days, giving you plenty of time to plan your next move.
The Second Chance Standard: How to Qualify
To ensure fairness and transparency, we maintain a clear set of eligibility requirements for this guarantee:
First Order Only: The guarantee applies exclusively to a customer’s very first order on the platform.
No Bonus Codes: To qualify, the order must be placed without the application of any other promotional or bonus codes.
Non-Winners Only: The offer is only triggered if none of the tickets or cards in that first order result in a prize.
Maximum Value: The guarantee covers orders up to a maximum value of $10.
